Sync is not working

How do I start sync?

You start sync by hand in the stage view:

1. Tap the "Shared screen" icon in the top bar (between the pencil and Quick actions).
2. Choose one of two modes: the default "WiFi sync" (local, over Wi-Fi, no internet - all devices on the same network) or the expandable "Internet sync" section below (needs internet, devices can be on different networks).
3. Choose the same mode on every other device.

Both modes in detail: Real-time sync.

Troubleshooting steps

1. "Internet" mode: check the internet on all devices - open any website in the browser. If it doesn't load, the problem is the network connection.
2. "WiFi" mode: check that the devices are on the same Wi-Fi network - the most common cause of local sync problems.
3. Restart the app - close and open Lyricco on all devices.
4. Check your plan - sync (both modes) works from the Band plan (5 devices). The Basic and Solo plans don't support syncing between devices.
5. Check the device limit - has your plan's device limit been reached?

Sync works, but auto-scroll or messages don't show

These features only work between devices with Lyricco's new look. Open the app with internet on every device so it updates - details.

No internet at the venue

If you have no internet but do have some Wi-Fi network (the venue's or a phone hotspot), use the default "WiFi sync" mode - it works locally over Wi-Fi without internet: how it works. If you have no Wi-Fi network or internet at all:

• A SIM card router - details: Your own internet at a wedding
• A phone hotspot (creates a Wi-Fi network the local mode can use)

Still not working?

Contact us: kontakt@lyricco.app