Sync is not working

How to start sync

Sync is started manually in the stage view (the Lyricco app or "Display lyrics"):

1. Tap the "Shared screen" icon in the top-left corner, to the left of the song title.
2. Pick one of two modes: the default "Sync with band" (local, over Wi-Fi, no internet - all devices on the same network) or the collapsible "Sync over the internet" section further down (requires internet, devices can be on different networks).
3. Pick the same mode on each additional device.

Details on both modes: Real-time sync.

Troubleshooting steps

1. "Sync over the internet" mode: check internet on all devices - Open any website in a browser. If it does not load, the issue is with the network connection.
2. "Sync with band" mode: check that devices are on the same Wi-Fi network - this is the most common cause of local sync issues.
3. Restart the app - Close and reopen Lyricco on all devices.
4. Check your plan - Sync (both modes) works starting from the Band plan (5 devices). The Basic and Solo plans do not support multi-device sync.
5. Check the device limit - Have you exceeded the device limit for your plan?

No internet at the venue

If you have no internet but do have some Wi-Fi network (a venue router or a phone hotspot), use the default "Sync with band" mode - it works locally over Wi-Fi, with no internet: how it works. If you have no Wi-Fi network at all either:

• SIM-card router - details: Your own internet at a wedding
• Phone hotspot (creates a Wi-Fi network that local sync can use)

Still not working?

Contact us: kontakt@lyricco.app